MAKE SURE IT’S THERE WHEN YOU NEED IT

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WD RESTORATION DIVISION

By Mark Gibson

One morning you walk to the back of the shop where techs are loading the trucks with equipment. You see that they seem to be purposely ignoring a couple of units. When you ask why, they say, “Yeah, those aren’t working too good”. “So how long”, you ask, “have they been that way?” “Oh, a few weeks I guess”. Yet this is the first you’ve heard of the problem. What you need is an equipment maintenance program. The first part of the program should be for preventive maintenance that includes all vehicles and equipment. The owner’s manuals for these should include their service recommendations. At a minimum, your maintenance program should include:

• A method to identify all equipment and vehicles, such as a serial number
• A regular schedule for preventive maintenance of each
• Step-by-step instructions for inspecting and cleaning
• Employee training
• Documentation that includes:
1. Identifying which unit was cleaned or maintained
2. When it was serviced
3. Who serviced it
4. Any concerns

Each unit should have its own tracking sheet. For instance, you wouldn’t want to lump all air movers together. This makes it easier to identify when a specific unit has issues. If you haven’t already begun a similar program, it might be a little overwhelming at first. But begin by doing it a little at a time. Start the process by asking employees to tell the person in charge of this program whenever equipment is cleaned or repaired. Then that person can start a list of units that will grow until all units are in the system and up-to- date. The second part of the program is having a process for pulling damaged equipment from service:

• Label them as “Out of Service” using wire tags or another secure system
• The tag will inform you of the problem, date discovered, and who identified it
• Designate an area specifically for damaged equipment

If you have a handle on the condition of your equipment, you’ll be able to count on all of it when you really need it.