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VP-33 Blower Fan Recall

In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, B-Air is conducting a voluntary recall of select units of the B-Air VP-33 blower fan. The recalled models were manufactured before January 1, 2018. VP-33 units manufactured after January 1, 2018, are not impacted by this recall.

Issue

B-Air recently discovered that the capacitor in select VP-33 blower fans made before January 2018 can overheat and create a fire hazard. The company has received 5 complaints of fire-related property damage associated with this condition. No injuries have been reported.

DO NOT USE THIS PRODUCT UNTIL YOU HAVE RECEIVED THE REPAIR KIT AND COMPLETED THE REPAIRS.

Solution

B-Air will provide purchasers of these products with a repair kit including a free replacement S-3 capacitor and instructions for easy installation.

IS YOUR VP-33 IMPACTED?

The VP-33 blower fans impacted by this recall have an ETL number on the label beginning with “317” and were manufactured before January 1, 2018. The date code has four digits, as shown in the image below.

If you have a VP-33 blower fan manufactured before January 2018, please follow the registration prompts on this webpage. If you need further assistance, please contact B-Air’s toll-free number, at 800-465-7300. Our hours of operation are 8am to 4:30pm, Monday thru Thursday, and Fridays from 8am to 3pm EST. You may also email us at VP33recall@bair.com.

Your safety is our top priority, and we apologize for this inconvenience.

FAQ's

The VP-33 blower fans made in December 2017 or before are being recalled because the capacitor inside the product can overheat, causing a potential fire hazard. Intertex discovered this issue in testing after receiving 5 reports of property damage. No injuries have occurred in connection with this issue.

You can register online at www.b-air.com/VP33recall

No, it will not. With an easy switch of capacitors, you can begin to use your VP-33 again safely.
Intertex will ship you a repair kit, which can take 10-12 weeks to receive. We will work to ship it quicker but given certain delays, it can take this long. Once you receive it, follow the easy instructions to remove the recalled capacitor and install the new one. If you have questions, Intertex has created an instructional video to help guide you.
You may not. All the information needed to determine if you blower fan is impacted and to register for the recall can be found on the VP-33 on-product labeling. If you have multiple units, we may ask you to provide proof of purchase or an invoice citing the qty of units you have.
Yes. Intertex will ship your repair kit. Once you receive it, follow the easy instructions to remove the recalled capacitor and install the new one. If you have questions, Intertex has created an instructional video to help guide you.
The units being recalledThe units being recalled were made by a supplier that Intertex/B-Air no longer uses, and the supplier since January 2018 uses a different capacitor design that is not susceptible to overheating.
The select VP-33 units subject to the recall were manufactured in December 2017 or before, as shown on the label in a two-digit month and a two-digit year format. For example, December 2017 would be 1217 and February 2015 would be 0215. Units made in January 2018 or after are not subject to this recall. The impacted units can also be identified because that have an ETL sticker containing a number with a “317” prefix.
As the remedy for this issue, Intertex is providing purchasers with a repair kit including a new capacitor and easy-to-follow instructions. The VP-33 is not being replaced. Intertex is striving to ship you the repair kit within 2 weeks of your registration.
No—please discontinue use of the recalled VP-33 immediately and do not use until you have installed with new capacitor in your repair kit.

The recall fix is rather easy to complete. Here is a video that can help guide you through the capacitor replacement process.

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